Website Terms of Use

1. Meanings & Definitions

In these Terms of Use:

Content

means the text, graphics, photographs, images, video, code, software, data and other material appearing on or forming part of our website.

Services

means the online information, booking facilities, communication tools and other website facilities that we make available.

User / You / Your

means a person accessing or using our website.

Site / Website

means the Alco Van Hire website at Alcovanhire.co.uk and pages forming part of that website.

We / Us / Our

means R G R Briggs & Son trading as Pittvale Service Station, Alco and/or Alco Van Hire.

Our trading and contact address is:

2. Privacy & Cookies

Our processing of personal information is explained in our Privacy Policy.

Information about cookies and similar technologies used by the website is available in our Cookie Policy.

3. Contact Forms & Messaging Systems

When using a contact form, messaging facility or other communication method provided through our website, you must not:

1. send spam, junk messages or other unauthorised bulk communications;
2. send material that is unlawful, threatening, abusive, harassing, defamatory or intended to incite violence;
3. send obscene material where doing so would be unlawful or inappropriate;
4. impersonate another person or falsely claim to represent another person or organisation;
5. deliberately submit materially false or misleading information; or
6. use our communication facilities in a way that interferes with the operation or security of the website or our systems.

Where you provide information relevant to an enquiry or booking, you should ensure that it is accurate and up to date.

Communications may be retained and reviewed where reasonably necessary for customer service, booking administration, security, fraud prevention, dispute resolution or other legitimate business purposes, in accordance with our Privacy Policy.

4. Availability of Our Website

We aim to keep our website available and operating correctly, but we do not guarantee that it will always be available, uninterrupted or free from errors.

Access may be interrupted or restricted because of maintenance, technical problems, network or hosting failures, security issues, events outside our reasonable control or legal requirements.

We may change, suspend or withdraw parts of the website where reasonably necessary.

5. Links to Other Websites

Our website contains links to websites and services operated by third parties.

Unless expressly stated otherwise, those websites are not under our control and a link does not mean that we endorse or approve the website, its operator, its products or its services.

Third-party websites operate under their own terms, privacy policies and security arrangements. You should review those arrangements before using them.

6. Links to Our Website

You may link to our website provided that the link is made fairly and lawfully and does not:

• damage or take unfair advantage of our reputation;
• falsely suggest an association, partnership, approval or endorsement by us;
• misrepresent the source or context of our website content; or
• place our website within a misleading frame or presentation.

We may ask you to remove a link where we reasonably consider that it breaches these conditions or is misleading or unlawful.

7. Intellectual Property

Unless otherwise stated, intellectual-property rights in original Content created for our website, including text, graphics, photographs, logos, page design and source code, belong to us or are used by us under licence.

Copyright, trade marks and other intellectual-property rights may protect that Content.

Except where permitted by law, by an applicable licence or with the permission of the relevant rights holder, you must not reproduce, republish, commercially exploit, distribute or make substantial copies of protected Content from our website.

Nothing in these Terms is intended to prevent an act that is permitted under applicable copyright law.

8. Third-Party Intellectual Property

Some photographs, product information, trade marks, logos, software or other Content may belong to third parties and may be used by us under licence, permission or another lawful basis.

Intellectual-property rights in such material remain with the relevant owner.

You must not reproduce or reuse third-party protected material except where permitted by law or with the appropriate authorisation.

9. Statutory & Permitted Use of Content

Copyright law provides circumstances in which protected material may be used without the copyright owner's permission.

Nothing in these Terms is intended to restrict any use that is lawfully permitted under the Copyright, Designs and Patents Act 1988 or other applicable law.

10. Website Information & Bookings

We take reasonable care when preparing information published on our website. However, website Content is provided for general information and may change.

Vehicle photographs, specifications, dimensions, payloads, availability and similar information may be indicative and may vary between individual vehicles.

If a particular specification, measurement, capacity or feature is essential to your intended use, please confirm it with us before booking or using the vehicle.

Our website includes an online facility through which vehicle-hire bookings can be made.

A booking and subsequent vehicle hire are governed by the applicable booking information, Terms & Conditions, confirmation information and Rental Agreement. These Website Terms of Use do not replace those contractual terms.

Where information contained in a confirmed booking or Rental Agreement differs from general descriptive information on the website, the applicable contractual documentation will govern the particular hire, subject always to your statutory rights.

Prices & Special Offers

Website pricing information was last updated or reviewed on 28 September 2026.

We may change prices or special offers from time to time. The price applicable to a particular booking will be the price presented and agreed as part of the applicable booking process, subject to any correction or other provision expressly permitted by law and the applicable booking terms.

11. Liability

Nothing in these Terms excludes or restricts liability where it would be unlawful to do so.

In particular, nothing in these Terms excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or restricted.

Nothing in these Terms affects any statutory rights or remedies that you have and that cannot lawfully be excluded.

To the extent permitted by law, we are not responsible for loss or damage caused solely by circumstances outside our reasonable control or by your misuse of the website.

If you are using the website for business purposes, additional limitations or exclusions may apply under the contract governing the relevant service or hire, subject to applicable law.

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or, where necessary, severed to the minimum extent required, without affecting the remaining provisions.

A failure or delay by us in exercising a right does not automatically constitute a waiver of that right.

12. Contacting Us

Questions concerning these Website Terms of Use may be sent to us using the contact details below.

Telephone: 01962 670067

Email:

13. Law & Jurisdiction

These Website Terms of Use and any non-contractual dispute or claim arising from them are governed by the law of England and Wales.

The courts of England and Wales will generally have jurisdiction in relation to disputes arising from these Terms.

If you are a consumer, nothing in this section deprives you of any mandatory rights or protections concerning applicable law or jurisdiction that are available to you under applicable consumer law.