Advice to our customers following the abolition of the paper counterpart to the UK photocard licence.
On 8 June 2015, the photocard paper counterpart stopped being a legal document and the DVLA also stopped updating any old style paper licences. All your driving history is now held on the DVLA central computers.
Please watch the following video for their advice.
How will this affect the way you hire a vehicle? UK driving licence holders hiring within the UK now need to use "Share Driving Licence", the new online service from the DVLA, for validation of their driving record.
"Share Driving Licence" is available online at www.gov.uk/view-driving-licence. A UK licence holder will need to access "Share Driving Licence" no more than 7 days before collecting their rental vehicle to generate a one-time passcode. Details of their driving licence number, national insurance number and home postcode will be required for this. The passcode is valid for a maximum period of 21 days and must be presented when picking up the hire vehicle.
Unable to logon?: Any drivers that are unable to logon to obtain a passcode and print their driver record should contact the DVLA on 0300 083 0013 (Mon-Fri 9am-5pm)
If you do not generate your one time passcode: We can help you obtain the passcode by giving them access to the "Share Driving Licence" when you come to pick up your vehicle, however, you should keep in mind that they will need to have the same information to hand when you access the DVLA website - whether that be at home or at our premises.
You will need to have your National Insurance number at hand when you are accessing the DVLA websitesite and collecting your vehicle.
Your 4 simple steps to collecting your hire vehicle:
1. Go to the DVLA website, no more than 7 days prior to your hire by clicking here.
2. Follow the instructions to get your PDF of your licence check code and driving history. Print this out.
3. Bring this printout, with your driving licence, national insurance number, credit or debit card along and two forms of identification with you when collecting your vehicle.
4. Drive away happy.
Please see the video below for further information and guidance in getting your 'Check Code':
Please note that we require the printout mentioned in this video.
Non-UK licence holders hiring a vehicle in the UK are unaffected by this change, although all previous rules still apply.
I have an old style driving licence, so does this affect me?
This change is only for the paper counterpart of the two part plastic licence, not to be confused with a paper driving licence issued before 1998. The pre 1998 licence continue to remain valid but, from 8 June 2015, will no longer be updated. Therefore you will still need to use the "View Driving Licence" service to validate your licence.
How do I gain access to my printed Driving Licence summary?
To obtain your Licence Summary visit View Driving Licence where you can print a PDF. You will need your driving licence number, as well as your National Insurance number and the postcode displayed on your driving licence.
How does this change hiring a vehicle abroad if I hold a UK driving license issued in Great Britain?
You must print a copy of your Licence Summary, obtained from the DVLA, to take with you when driving a vehicle in any of the following countries: Afghanistan, Angola, Austria, Armenia, Bahrain, Balearics, Botswana, Canaries, Croatia, Democratic Republic of Congo, Ireland, Hungary, Libya, Mauritius, Namibia, Oman, Portugal, Slovenia, South Africa, Sweden, and Tunisia.