Alco Van Hire
Winchester Van Hire - Open 7 Days a Week


Document Upload


You can use this form if you need to submit any additional documents or files to us.

You do not need to upload all your documents again, only the document that we have requested.

If you need any help completing this declaration, you can find this in our help faq's.

Booking Information:

info_outline 

info_outline 

info_outlineThe full booking reference will start with a # if you booked by telephone, or with a $ if you booked online.

info_outlinePlease provide your first and middle names, as they appear on your driving licence, including any middle names.

info_outlinePlease provide your surname, as it appears on your driving licence.

info_outlinePlease provide your valid email address.
Upload Your Documents
  
You only need to upload the document that we have requested. You do not need to upload everything to again. Please use the option below that best describes the document you are uploading. One file must be uploaded to be able to submit this page.
 
0
Upload the FRONT of your driving licence  - .jpg .jpeg .png .pdf file types only
We will hold a copy of this on file as it is a requirement of our insurers.

Acceptable file types are: .png, .jpg, and .jpeg image files and .pdf documents.
The maximum file size is 4MB, but we recommend a file size of 2MB is best, because the larger the file, the slower the upload will be.
If your file size is below 0.5MB they may be too small for us to use, and we may request you send them again.
If you are using a mobile device uploading as 'large' or 'actual size' will work best.

If you are taking a photograph of your driving licence, you should ensure you are taking a close up photograph, aligning the driving licence with the edge of the camera frame.
You should be able to see all 4 corners of the driving licence in your photograph.
Take the photograph in a room with good lighting and turn off your flash. We do not want any images with glare or reflection on them.
The image should be in focus and the whole driving licence should be visible.
Make sure that you do not cut off any part of your driving licence.

View example images below.

Driving Licence Front

In Focus, Close Up
Photograph

Green Tick
Driving Licence Back

Whole Document
Visible

Green Tick
Licence with Flash

No Reflection,
Flash, or Glare

Red Cross
Licence Cut Off

Part Documents
Not Acceptable

Red Cross
 
0
Upload the BACK of your driving licence   - .jpg .jpeg .png .pdf file types only
We will hold a copy of this on file as it is a requirement of our insurers.

Acceptable file types are: .png, .jpg, and .jpeg image files and .pdf documents.
The maximum file size is 4MB, but we recommend a file size of 2MB is best, because the larger the file, the slower the upload will be.
If your file size is below 0.5MB they may be too small for us to use, and we may request you send them again.
If you are using a mobile device uploading as 'large' or 'actual size' will work best.

If you are taking a photograph of your driving licence, you should ensure you are taking a close up photograph, aligning the driving licence with the edge of the camera frame.
You should be able to see all 4 corners of the driving licence in your photograph.
Take the photograph in a room with good lighting and turn off your flash. We do not want any images with glare or reflection on them.
The image should be in focus and the whole driving licence should be visible.
Make sure that you do not cut off any part of your driving licence.

View example images below.

Driving Licence Front

In Focus, Close Up
Photograph

Green Tick
Driving Licence Back

Whole Document
Visible

Green Tick
Licence with Flash

No Reflection,
Flash, or Glare

Red Cross
Licence Cut Off

Part Documents
Not Acceptable

Red Cross
 
0
Upload your full valid Photo ID   - .jpg .jpeg .png .pdf file types only
Acceptable documents are:
  • Current signed passport
  • EEA member state identity card
  • Photographic registration cards for self-employed individuals in the construction industry
  • Firearms or shotgun certificate
  • Credit or debit card bearing photograph
We will hold a copy of this on file as it is a requirement of our insurers.

Your driving licence is NOT acceptable as a Photo ID

Acceptable file types are: .png, .jpg, and .jpeg image files and .pdf documents.
The maximum file size is 4MB, but we recommend a file size of 2MB is best, because the larger the file, the slower the upload will be.
If your file size is below 0.5MB they may be too small for us to use, and we may request you send them again.
If you are using a mobile device uploading as 'large' or 'actual size' will work best.

If you are taking photographs of your document, you should ensure you are taking a close up photograph, aligning the document with the edge of the camera frame.
You should be able to see all 4 corners of the document in your photograph.
Take the photograph in a room with good lighting and turn off your flash. We do not want any images with glare or reflection on them.
The document should be in focus and the whole page should be visible.
Make sure that you do not cut off any part of your document.

View example images below.

Example Passport

Close Up
Photograph

Green Tick
ID Card

No Reflection
or Glare

Green Tick
Shotgun Licence

Whole Page
Visible

Green Tick
Partial Passport

Part Documents
Not Acceptable

Red Cross
NB: Your Photo ID must be a different document to your driving licence.
 
0
Upload a Gas, Electric or Landline Telephone Bill or Bank Statement showing your Name & Current Address   - .jpg .jpeg .png .pdf file types only
Another ID showing your Name & Current Address

You need to supply your second form of ID from the lists below that shows the driver's name, and current address.

We require one additional identification document which is dated within the 75 days before your hire commences. Acceptable forms of identification are:
  • Gas, Electric or Landline Telephone Bill - Not Mobile Phone.
  • Bank Statement.
  • Credit Card Statement.
  • Building Society Statement.
Internet printed documents or a screenshot of such a document are acceptable providing they show the full document, name, address, date, and account details.

Only documents listed above will be accepted.

We will hold a copy of this on file as it is a requirement of our insurers.

Acceptable file types are: .png, .jpg, and .jpeg image files and .pdf documents.
The maximum file size is 4MB, but we recommend a file size of 2MB is best, because the larger the file, the slower the upload will be.
If your file size is below 0.5MB they may be too small for us to use, and we may request you send them again.
If you are using a mobile device uploading as 'large' or 'actual size' will work best.

If you are taking photographs of your document, you should ensure you are taking a close up photograph, aligning the document with the edge of the camera frame.
You should be able to see all 4 corners of the document in your photograph.
Take the photograph in a room with good lighting and turn off your flash. We do not want any images with glare or reflection on them.
The document should be in focus and the whole page should be visible.
Make sure that you do not cut off any part of your document.
You may cover or obfuscate transactions or balances from any statements if you wish, but we need to be able to clearly see the account name, your name, your address, and the date.

View example images below.

Barclays Statement

Close Up
Photograph

Green Tick
Gas Bill

No Reflection
or Glare

Green Tick
Full Bank Statement

Whole Page
Visible

Green Tick
Part Bank Statement

Part Documents
Not Acceptable

Red Cross
NB: Any document dated before Sunday 26th September 2021 will be automatically rejected.
 
0
Upload your DVLA Check Code   - .jpg .jpeg .png .pdf file types only
You need to follow this procedure to generate a 'Check Code', without it you will be unable to hire a vehicle.
  • Please visit View Driving Licence online and login using the required details.
  • Once logged in, using the top navigation, go to 'Share Your Licence information'.
  • Click 'Get Check Code'.
  • Click 'View, Print or Save your licence information'.
  • You should then save the pdf of this page and upload it.
  • If you are unable to save it, you should copy or screenshot the 'Check Code' and upload this instead. - Be careful, it is case sensitive and can only be used once.
  • If you have any problems in generating a code, you should call the DVLA on 0300 083 0013 (Monday - Friday 9.00am - 5.00pm) for further assistance.
  • This procedure may be required for both photo card driving licences as well as paper driving licences issued before 1998 if we are unable to validate your driving licence.
You can also watch a video showing you how to generate your check code on our Booking Information page.

We will hold a copy of this on file as it is a requirement of our insurers.

Acceptable file types are: .png, .jpg, and .jpeg image files and .pdf documents.
The maximum file size is 4MB, but we recommend a file size of 2MB is best, because the larger the file, the slower the upload will be.
If your file size is below 0.5MB they may be too small for us to use, and we may request you send them again.
If you are using a mobile device uploading as 'large' or 'actual size' will work best.

If you are taking photographs of your documents, you should ensure you are taking a close up photograph, aligning the document with the edge of the camera frame.
You should be able to see all 4 corners of the document in your photograph.
Take the photograph in a room with good lighting and turn off your flash. We do not want any images with glare or reflection on them.
The document should be in focus and the whole page should be visible.
Make sure that you do not cut off any part of your document.

View example images below.

Example DVLA Check Code

PDF
Driving Record

Green Tick
DVLA Screenshot

Driving Record
Screenshot

Green Tick
Check Code Screenshot

Check Code
Screenshot

Green Tick
DVLA QR Code

Mobile Driving Record
QR Screenshot

Green Tick
Click here to find out how to get a DVLA Check Code.
 
0
Upload any other document we have specifically requested.   - .jpg .jpeg .png .pdf file types only
We may hold a copy of any document you submit to us on file as it is a requirement of our insurers.

Acceptable file types are: .png, .jpg, and .jpeg image files and .pdf documents.
The maximum file size is 4MB, but we recommend a file size of 2MB is best, because the larger the file, the slower the upload will be.
If your file size is below 0.5MB they may be too small for us to use, and we may request you send them again.
If you are using a mobile device uploading as 'large' or 'actual size' will work best.

If you are taking photographs of your documents, you should ensure you are taking a close up photograph, aligning the document with the edge of the camera frame.
You should be able to see all 4 corners of the document in your photograph.
Take the photograph in a room with good lighting and turn off your flash. We do not want any images with glare or reflection on them.
The document should be in focus and the whole page should be visible.
Make sure that you do not cut off any part of your document.
You may cover transactions or balances from any statements if you wish, but we need to be able to clearly see the account name, your name, your address, and the date.

View example images below.

Example Passport

Close Up
Photograph

Green Tick
ID Card

No Reflection
or Glare

Green Tick
Full Bank Statement

Whole Page
Visible

Green Tick
Part Bank Statement

Part Documents
Not Acceptable

Red Cross

 
Security, Validation & Submit Enquiry

Please ensure all entries are completed correctly to enable the Submit button.

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This type of file is not allowed to be uploaded here.

We can only accept .pdf .png .jpeg and .jpg file types.

Please upload a different file or image.

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The size of this file is very small and may be too small for processing.

The file has been accepted and you may continue, but if at all possible please choose a larger file containing the same information.

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The size of this pdf is loo large for processing.

The maximum file size permitted is 4MB per file.

Please choose a smaller file containing the same information.

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Before you upload your file...

  • It MUST be either a:
    • Gas, Electric or Landline Telephone Bill - Not Mobile Phone.
    • Bank Statement.
    • Credit Card Statement.
    • Building Society Statement.
  • It MUST also meet all the following criteria:
    • It must show the driver's name and address.
    • Is must be dated after Sunday 26th September 2021.
    • You must be able to see all 4 corners of the document in the image.
    • Is must be in focus and without glare or reflection.
    • The whole page must be visible, with no part cut off.
Internet printed documents or a screenshot of such a document are acceptable providing they show the full document, name, address, date, and account details.

You can cover or obfuscate any account balances before sending your document.
UPLOADING DOCUMENTS

The upload time varies depending on the size of the files you are uploading.

Please Wait.
...

This is taking longer than usual, possibly the files you are uploading are large, or you may have a slow broadband upload speed.

We are continuing to upload your documents.
...

We are sorry that the upload hasn't yet finished.

Please click here to cancel the uploads, please then submit your declaration again.
You will need to send your documents to us by replying to the email regarding the missing documents we have sent you.
Error Reference: MC997

Book Online 24/7 or for further assistance call us on 01962 670067
 
Telephone & Bookings Opening Hours
Weekdays: 09:00 - 17:00
Saturday: 09:00 - 17:00
Sunday: 09:00 - 17:00

Collection & Return Opening Hours
Weekdays: 07:30 - 17:30
Saturday: 08:30 - 17:30
Sunday: 09:00 - 17:30
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