Alco Van Hire
Winchester Van Hire - Open 7 Days a Week


Hire Agreement Insurance Declaration


You can only complete the following insurance declaration if you are going to be the driver of the hire vehicle. No-one may complete this declaration on your behalf.

We apologise if you have completed this declaration before, but a new insurance proposal must be completed and accepted for every hire.

You will need to have the following documents, or images of them, to hand when completing this declaration:
  • Your Driving Licence.
  • A second form of ID.
    Acceptable documents are a Gas, Electric or Landline Telephone Bill (not Mobile Phone), Bank Statement, Credit Card Statement, or Building Society Statement that shows the driver's name and address and is dated after Tuesday 25th May 2021. Internet printed documents or a screenshot of such a document are acceptable providing they show the full document, name, address, date, and account details.

If you need any help completing this declaration, you can find this in our help faq's.

Booking Information:

info_outline 

info_outline 

info_outlineThe full booking reference will start with a # if you booked by telephone, or with a $ if you booked online.

info_outlinePlease provide the names of the places you will be travelling to.

info_outlineMoving house, Going to IKEA, Tip run, Collecting furniture, Kids to University, etc.

info_outlineWe need to know if you are hiring for either any business or commercial use, or for personal use only.
Personal Information:

info_outlinePlease provide your first and middle names, as they appear on your driving licence, including any middle names.

info_outlinePlease provide your surname, as it appears on your driving licence.

info_outlinePlease provide the address you live at today.

info_outlinePlease provide the name or house number of the address of the address you live at today.

info_outlinePlease provide the postcode of the address of the address you live at today.

info_outlinePlease provide your valid email address.

info_outlinePlease provide your mobile telephone number. Optional if home telephone number is provided.

info_outlinePlease provide your home telephone number. Optional if mobile telephone number is provided.

info_outlinePlease choose your main employment status, from the drop down list.

info_outlinePlease provide your main job title. We need this as some occupations are excluded by our insurer.

info_outlinePlease provide the name of your employer. We need this as some occupations are excluded by our insurer.

info_outlinePlease select your driving licence type from the drop down list, or select 'Any Other Licence' if your licence type is not listed.
  As you have a UK Paper Driving Licence, you will need to submit a photograph of an acceptable Photo ID, when you submit your other documents below.

Acceptable documents are: Current signed passport, EEA member state identity card, Photographic registration cards for self-employed individuals in the construction industry, Firearms or shotgun certificate, credit or debit card bearing photograph.
  As you have a type of driving licence permitted by our insurers, we need to refer you for insurance clearance after you have completed this declaration.

You should be aware that you will be subject to a higher minimum excess, usually £1500.00, which will need to be held as a deposit against your nominated credit or debit card. This also means the Collision Damage Waiver option will be unavailable to you, if you have purchased this option, it will be refunded back to your payment card.

You will only receive a booking confirmation once we receive the secured deposit and the result of the insurance clearance request from our insurers.
  As you have a different type of driving licence, we need to refer you for insurance clearance.

After you have completed this declaration, a member of our team will contact you should we need any further information.

We may need to preauthorise your nominated credit or debit card for your excess amount.

You will only receive a booking confirmation once we receive the result of the insurance clearance request from our insurers.

info_outlineDoes your licence address match of the address of where you live today?

info_outlinePlease provide the address on your driving licence.

info_outlinePlease provide the name or house number of the address of the address on your driving licence.

info_outlinePlease provide the postcode of the address on your driving licence.

info_outlineAre you, or will you be moving away from this address within 12 weeks of your hire?

info_outlinePlease provide your new address.

info_outlinePlease provide the name or house number of your new address.

info_outlinePlease provide the postcode of your new address.

info_outlineHave you changed or updated the address on your licence with the DVLA?

info_outlineOptional: Please provide your National Insurance number.
    This field is entirely optional, but if you prefer not to submit your National Insurance Number, you will need to provide a DVLA Check Code when you submit the images of your documents. Find out how to get a DVLA Check Code.
Insurance Questions:

info_outlineWe ask this because driver's aged between 25 and 75 years old fall into our 'Normal Driver' category.
  Hirers outside of this age bracket are subject to additional insurance excesses.

Hirers aged 21 - 22 years have a standard excess of £1700, and the CDW option is not available.

Hirers aged 23 - 24 years have a standard excess of £1500, or a reduced excess of £700, with the CDW option.

If any other excesses or terms apply to your booking, a member of our team will contact you explain these to you and to confirm that you wish to proceed.

We may need to preauthorise your nominated credit or debit card for your excess amount.

You will only receive a booking confirmation once we receive the result of the insurance clearance request from our insurers.

info_outlineHas at least 24 months passed since you passed your driving test and were issued your licence?

info_outlineYou should include all experience of driving a motor vehicle whilst in the UK.

info_outlineThis includes any incidents you were invloved in, irrespective of how minor.

info_outlinePlease provide the approximate date if you are unsure.

info_outlineYou should choose yes, even if you had your excess refunded, repaid, or it was claimed back from another insurer or policy.

info_outlineChoose yes if you were to blame for the accident, if the insurers decided you were at fault, or the claim progressed on a 'knock for knock' or 50/50 basis.

info_outlineChoose yes if there were any injuries sustained by you, any of your passengers, any other party involved, or any of their passengers.

info_outlineOnly choose settled if you are 100% sure the insurer has recovered all their losses and closed their file. Choose ongoing if the claim is still ongoing or you are unsure of the status.

info_outlineYou should include the cost of repairs to your vehicle, injury settlement, replacement/hire car costs, and any uninsured losses that were claimed against you.

info_outlineWe need this information to ensure you are appropriately covered by the vehicle insurance.
 

info_outlineThis includes any incidents you were invloved in, irrespective of how minor.
 

info_outlinePlease provide the approximate date if you are unsure.

info_outlineYou should choose yes, even if you had your excess refunded, repaid, or it was claimed back from another insurer or policy.

info_outlineChoose yes if you were to blame for the accident, if the insurers decided you were at fault, or the claim progressed on a 'knock for knock' or 50/50 basis.

info_outlineChoose yes if there were any injuries sustained by you, any of your passengers, any other party involved, or any of their passengers.

info_outlineOnly choose settled if you are 100% sure the insurer has recovered all their losses and closed their file. Choose ongoing if the claim is still ongoing or you are unsure of the status.

info_outlineYou should include the cost of repairs to your vehicle, injury settlement, replacement/hire car costs, and any uninsured losses that were claimed against you.

info_outlineWe need this information to ensure you are appropriately covered by the vehicle insurance.
 

info_outlineThis includes any incidents you were invloved in, irrespective of how minor.
  You cannot report more than two accidents through our online declaration.

A member of our team will contact you to obtain further information.
 

info_outlinePlease note that we need all current offences included, even if they show as exipred on your driver record. Minor offences are valid for 5 years, whilst major offences can be valid for 11 years.

info_outlineWe need this information to ensure you are appropriately covered by the vehicle insurance.
  Please include the date of the offence, the offence code, or details of what happened, the fine you paid, the points you received, and whether it was dealt with by fixed penalty or through the courts. We will seek clearance from our insurers and, if accepted, an additional insurance premium will likely apply and starts at £4.75 per endorsement, per hire period. This will be automatically charged to your payment card. You can find further information here.
 

info_outlinePlease include any offence or endorsement you may have received, either within the UK or any other country.

info_outlineWe need this information to ensure you are appropriately covered by the vehicle insurance.
  Please include the country who dealt with the offence, the date of the offence, the offence code, or details of what happened, the fine you paid, the points you received, and whether it was dealt with by fixed penalty or through the courts.
 

info_outlinePlease include any offence or endorsement you may have received, either within the UK or any other country.

info_outlineWe need this information to ensure you are appropriately covered by the vehicle insurance.
  Please include the country who dealt with the offence, the date of the offence, the offence code or details of what happened, the fine you paid, the points you received, and whether it was dealt with by fixed penalty or through the courts.
 

info_outlinePlease include any offence or endorsement you may have received, either within the UK or any other country.

info_outlineWe need this information to ensure you are appropriately covered by the vehicle insurance.
  Please include the country who dealt with the offence, the date of the offence, the offence code or details of what happened, the fine you paid, the points you received, and whether it was dealt with by fixed penalty or through the courts.
 

info_outlinePlease include any suspension, ban, or disqualification you may have received, either within the UK or any other country.

info_outlineWe need this information to ensure you are appropriately covered by the vehicle insurance.
  Please include the country who dealt with the offence, the date of the offence, the offence code or details of what happened, the fine you paid, the points you received, and how it was dealt with by the courts.
 

info_outlinePlease include any points, endorsements, convictions, suspensions, bans, or disqualifcations you may have received in the UK while driving with your foreign driving licence.

info_outlineWe need this information to ensure you are appropriately covered by the vehicle insurance.
  Please include the date of the offence, the offence code or details of what happened, the fine you paid, the points you received, and whether it was dealt with by fixed penalty or through the courts.
 

info_outlineThis only includes medical conditions that the DVLA must be notified of.

info_outlineWe need this information to ensure you are appropriately covered by the vehicle insurance.
  Please include all information surrounding your condition, medication you take, and any restrictions that this has on your driving licence.

info_outlineHas anything changed, progressed, got better or got worse since you last informed the DVLA?
 

info_outlineWe need to know if ANY of these statements have EVER applied to you.

info_outlineWe need this information to ensure you are appropriately covered by the vehicle insurance.
  We need to know if ANY of these statements have EVER applied to you. Please include all information surrounding which statement applies, including the date it occurred, what was changed or required by your insurer, and whether these are ongoing.
 
Upload Your Documents
You need to have answered all the qustions contained within the declaration above, specifically the type of licence you hold, before we can confirm which documents you are required to upload as part of your submission.
0
REQUIRED - Upload the FRONT of your driving licence  - .jpg .jpeg .png .pdf file types only
We will hold a copy of this on file as it is a requirement of our insurers.

Acceptable file types are: .png, .jpg, and .jpeg image files and .pdf documents.
The maximum file size is 4MB, but we recommend a file size of 2MB is best, because the larger the file, the slower the upload will be.
If your file size is below 0.5MB they may be too small for us to use, and we may request you send them again.
If you are using a mobile device uploading as 'large' or 'actual size' will work best.

If you are taking a photograph of your driving licence, you should ensure you are taking a close up photograph, aligning the driving licence with the edge of the camera frame.
You should be able to see all 4 corners of the driving licence in your photograph.
Take the photograph in a room with good lighting and turn off your flash. We do not want any images with glare or reflection on them.
The image should be in focus and the whole driving licence should be visible.
Make sure that you do not cut off any part of your driving licence.

View example images below.

Driving Licence Front

In Focus, Close Up
Photograph

Green Tick
Driving Licence Back

Whole Document
Visible

Green Tick
Licence with Flash

No Reflection,
Flash, or Glare

Red Cross
Licence Cut Off

Part Documents
Not Acceptable

Red Cross
 
0
REQUIRED - Upload the BACK of your driving licence   - .jpg .jpeg .png .pdf file types only
We will hold a copy of this on file as it is a requirement of our insurers.

Acceptable file types are: .png, .jpg, and .jpeg image files and .pdf documents.
The maximum file size is 4MB, but we recommend a file size of 2MB is best, because the larger the file, the slower the upload will be.
If your file size is below 0.5MB they may be too small for us to use, and we may request you send them again.
If you are using a mobile device uploading as 'large' or 'actual size' will work best.

If you are taking a photograph of your driving licence, you should ensure you are taking a close up photograph, aligning the driving licence with the edge of the camera frame.
You should be able to see all 4 corners of the driving licence in your photograph.
Take the photograph in a room with good lighting and turn off your flash. We do not want any images with glare or reflection on them.
The image should be in focus and the whole driving licence should be visible.
Make sure that you do not cut off any part of your driving licence.

View example images below.

Driving Licence Front

In Focus, Close Up
Photograph

Green Tick
Driving Licence Back

Whole Document
Visible

Green Tick
Licence with Flash

No Reflection,
Flash, or Glare

Red Cross
Licence Cut Off

Part Documents
Not Acceptable

Red Cross
 
0
REQUIRED - Upload your full valid Photo ID   - .jpg .jpeg .png .pdf file types only
Acceptable documents are:
  • Current signed passport
  • EEA member state identity card
  • Photographic registration cards for self-employed individuals in the construction industry
  • Firearms or shotgun certificate
  • Credit or debit card bearing photograph
We will hold a copy of this on file as it is a requirement of our insurers.

Your driving licence is NOT acceptable as a Photo ID

Acceptable file types are: .png, .jpg, and .jpeg image files and .pdf documents.
The maximum file size is 4MB, but we recommend a file size of 2MB is best, because the larger the file, the slower the upload will be.
If your file size is below 0.5MB they may be too small for us to use, and we may request you send them again.
If you are using a mobile device uploading as 'large' or 'actual size' will work best.

If you are taking photographs of your document, you should ensure you are taking a close up photograph, aligning the document with the edge of the camera frame.
You should be able to see all 4 corners of the document in your photograph.
Take the photograph in a room with good lighting and turn off your flash. We do not want any images with glare or reflection on them.
The document should be in focus and the whole page should be visible.
Make sure that you do not cut off any part of your document.

View example images below.

Example Passport

Close Up
Photograph

Green Tick
ID Card

No Reflection
or Glare

Green Tick
Shotgun Licence

Whole Page
Visible

Green Tick
Partial Passport

Part Documents
Not Acceptable

Red Cross
NB: Your Photo ID must be a different document to your driving licence.
 
0
REQUIRED - Upload a Gas, Electric or Landline Telephone Bill or Bank Statement showing your Name & Current Address   - .jpg .jpeg .png .pdf file types only
Another ID showing your Name & Current Address

You need to supply your second form of ID from the lists below that shows the driver's name, and current address.

We require one additional identification document which is dated within the 75 days before your hire commences. Acceptable forms of identification are:
  • Gas, Electric or Landline Telephone Bill - Not Mobile Phone.
  • Bank Statement.
  • Credit Card Statement.
  • Building Society Statement.
Internet printed documents or a screenshot of such a document are acceptable providing they show the full document, name, address, date, and account details.

Only documents listed above will be accepted.

We will hold a copy of this on file as it is a requirement of our insurers.

Acceptable file types are: .png, .jpg, and .jpeg image files and .pdf documents.
The maximum file size is 4MB, but we recommend a file size of 2MB is best, because the larger the file, the slower the upload will be.
If your file size is below 0.5MB they may be too small for us to use, and we may request you send them again.
If you are using a mobile device uploading as 'large' or 'actual size' will work best.

If you are taking photographs of your document, you should ensure you are taking a close up photograph, aligning the document with the edge of the camera frame.
You should be able to see all 4 corners of the document in your photograph.
Take the photograph in a room with good lighting and turn off your flash. We do not want any images with glare or reflection on them.
The document should be in focus and the whole page should be visible.
Make sure that you do not cut off any part of your document.
You may cover or obfuscate transactions or balances from any statements if you wish, but we need to be able to clearly see the account name, your name, your address, and the date.

View example images below.

Barclays Statement

Close Up
Photograph

Green Tick
Gas Bill

No Reflection
or Glare

Green Tick
Full Bank Statement

Whole Page
Visible

Green Tick
Part Bank Statement

Part Documents
Not Acceptable

Red Cross
NB: Any document dated before Tuesday 25th May 2021 will be automatically rejected.
 
0
OPTIONAL
- Upload your DVLA Check Code   - .jpg .jpeg .png .pdf file types only
You need to follow this procedure to generate a 'Check Code', without it you will be unable to hire a vehicle.
  • Please visit View Driving Licence online and login using the required details.
  • Once logged in, using the top navigation, go to 'Share Your Licence information'.
  • Click 'Get Check Code'.
  • Click 'View, Print or Save your licence information'.
  • You should then save the pdf of this page and upload it.
  • If you are unable to save it, you should copy or screenshot the 'Check Code' and upload this instead. - Be careful, it is case sensitive and can only be used once.
  • If you have any problems in generating a code, you should call the DVLA on 0300 083 0013 (Monday - Friday 9.00am - 5.00pm) for further assistance.
  • This procedure may be required for both photo card driving licences as well as paper driving licences issued before 1998 if we are unable to validate your driving licence.
You can also watch a video showing you how to generate your check code on our Booking Information page.

We will hold a copy of this on file as it is a requirement of our insurers.

Acceptable file types are: .png, .jpg, and .jpeg image files and .pdf documents.
The maximum file size is 4MB, but we recommend a file size of 2MB is best, because the larger the file, the slower the upload will be.
If your file size is below 0.5MB they may be too small for us to use, and we may request you send them again.
If you are using a mobile device uploading as 'large' or 'actual size' will work best.

If you are taking photographs of your documents, you should ensure you are taking a close up photograph, aligning the document with the edge of the camera frame.
You should be able to see all 4 corners of the document in your photograph.
Take the photograph in a room with good lighting and turn off your flash. We do not want any images with glare or reflection on them.
The document should be in focus and the whole page should be visible.
Make sure that you do not cut off any part of your document.

View example images below.

Example DVLA Check Code

PDF
Driving Record

Green Tick
DVLA Screenshot

Driving Record
Screenshot

Green Tick
Check Code Screenshot

Check Code
Screenshot

Green Tick
DVLA QR Code

Mobile Driving Record
QR Screenshot

Green Tick
Click here to find out how to get a DVLA Check Code.
 
0
OPTIONAL - Upload any other document we have specifically requested.   - .jpg .jpeg .png .pdf file types only
We may hold a copy of any document you submit to us on file as it is a requirement of our insurers.

Acceptable file types are: .png, .jpg, and .jpeg image files and .pdf documents.
The maximum file size is 4MB, but we recommend a file size of 2MB is best, because the larger the file, the slower the upload will be.
If your file size is below 0.5MB they may be too small for us to use, and we may request you send them again.
If you are using a mobile device uploading as 'large' or 'actual size' will work best.

If you are taking photographs of your documents, you should ensure you are taking a close up photograph, aligning the document with the edge of the camera frame.
You should be able to see all 4 corners of the document in your photograph.
Take the photograph in a room with good lighting and turn off your flash. We do not want any images with glare or reflection on them.
The document should be in focus and the whole page should be visible.
Make sure that you do not cut off any part of your document.
You may cover transactions or balances from any statements if you wish, but we need to be able to clearly see the account name, your name, your address, and the date.

View example images below.

Example Passport

Close Up
Photograph

Green Tick
ID Card

No Reflection
or Glare

Green Tick
Full Bank Statement

Whole Page
Visible

Green Tick
Part Bank Statement

Part Documents
Not Acceptable

Red Cross
 
 
Security, Validation & Submit Enquiry




Please ensure all entries are completed correctly to enable the Submit button.

Version 2.3.3
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This type of file is not allowed to be uploaded here.

We can only accept .pdf .png .jpeg and .jpg file types.

Please upload a different file or image.

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The size of this file is very small and may be too small for processing.

The file has been accepted and you may continue, but if at all possible please choose a larger file containing the same information.

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The size of this pdf is loo large for processing.

The maximum file size permitted is 4MB per file.

Please choose a smaller file containing the same information.

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Before you upload your file...

  • It MUST be either a:
    • Gas, Electric or Landline Telephone Bill - Not Mobile Phone.
    • Bank Statement.
    • Credit Card Statement.
    • Building Society Statement.
  • It MUST also meet all the following criteria:
    • It must show the driver's name and address.
    • Is must be dated after Tuesday 25th May 2021.
    • You must be able to see all 4 corners of the document in the image.
    • Is must be in focus and without glare or reflection.
    • The whole page must be visible, with no part cut off.
Internet printed documents or a screenshot of such a document are acceptable providing they show the full document, name, address, date, and account details.

You can cover or obfuscate any account balances before sending your document.
UPLOADING DOCUMENTS

The upload time varies depending on the size of the files you are uploading.

Please Wait.
...

This is taking longer than usual, possibly the files you are uploading are large, or you may have a slow broadband upload speed.

We are continuing to upload your documents.
...

We are sorry that the upload hasn't yet finished.

Please click here to cancel the uploads, please then submit your declaration again.
You will need to send your documents to us by replying to the email regarding the missing documents we have sent you.
Error Reference: MC997

Book Online 24/7 or for further assistance call us on 01962 670067
 
Collection & Return Opening Hours
Weekdays: 07:30 - 11:00 & 15:00 - 17:30
Saturday: 08:30 - 11:00 & 15:00 - 17:30
Sunday: 09:00 - 11:00 & 15:00 - 17:30

Telephone & Bookings Opening Hours
Weekdays: 09:00 - 17:00
Saturday: 09:00 - 17:00
Sunday: 09:00 - 17:00
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